The customer experience is key to a successful business.
Our personalised solutions ensure the customer is kept at the core of your company. We enable a comprehensive understanding of the customer experience and provide an insight to aid improvement and drive growth.
Real Time Analytics
We deliver Real-Time analytics so businesses can keep reactive to service and product performance. The on-line connection enables rapid trend identification and confident decision making. Progress and targets are visualised for easy monitoring and management needs.
Mobile OS Touch Point
Our mobile platform provides a customer touchpoint that prioritises convenience, speed and simplicity. The FeedPack mobile app delivers a direct and personalised line of communication between a company and their customer.
Our services help deliver a customer focused service. We enable a detailed understanding of customers’ needs,expectations and priorities. We create a greater and more personal level of contact, leading to greater trust and confidence
David spent 10yrs working for private equity family office, controlled by Rothschild. Experienced as a director of the Joint Ventures division with a FTSE 100 partner.
Matthew has founded a number of small businesses including the marine conservation organisation Blue Ventures and a successful city environmentally friendly logistics business in London.
Chris has extensive experience and expertise in the technology sector. He has a degree in Computing from the University of Cambridge and is Chief Scientist at Metaswitch. He has been nominated for a CBE for his services to Engineering.
Head of Development
Anne has 18 yrs experience in the online retailing and software development sectors. She has delivered complex systems to companies such as Microsoft, IBM and Cisco, and has consulted in IT for companies such as Agent Provocateur. She was formally head of IT at figleaves.com and has co-founded a number of software companies. She received 1stclass hons in Mathematical Physics from the University of Edinburgh.
Antonia graduated with a BA in English Literature and Language from Oxford. She has extensive experience for working in small, dynamic companies and a particular interest in entrepreneurial business and digital technology.
Lead Software Engineer
Ross has extensive expertise as a software engineer and architect with over 11yrs experience. He specialises in the retail and e-commerce sector and has worked for both small companies and large businesses, such as figleaves.com where he was the company’s software architect for a number of years
Lead Software Architect
Felix is an experienced developer and software engineer. He has experience developing software for a wide range of projects and services. Most recently he was senior software engineer at Metaswitch where he helped launch Project Clearwater. He received 1st class hons in Physics from Oxford, and was the John Sander Scholar at Oriel college.
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